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Deliver effortless customer experiences and powerful marketing at the perfect digital moment, influencing behaviour at scale.

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Discover how leading brands create incredible online CX and marketing.

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Latest Resources

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Blog Post

Digital customer experience trends for 2020 and tips to stay ahead

It’s that time of year again. 2020 approaches at breakneck speed. Brands that plan to succeed next year are thinking ahead - setting long-term objectives, goals, KPIs and budgets. Strategy season is well and truly upon us.

• 11 min read
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The psychology of social media and grabbing attention.

The social media landscape is now a saturated and noisy space. Standing out from the crowd and inspiring your audience to take action requires an understanding of the psychology that drives engagement, helping brands to create more valuable interactions with their followers.

• 55 min watch
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The Public Sector Online Engagement Survey 2019

The Public Sector Online Engagement Survey 2019 builds on 3 years of annual research in partnership with comms2point0, continuing the largest ongoing study into public sector social media and broader online engagement. Explore the key findings as well as case study examples and best practice ideas.

• 20 min read