AComplete Guide to Public Sector Social Media in 2018

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HowNational Express embedded award winning social customer service

How National Express embedded award winning social customer service

16 Sep
This webinar with National Express looks at how to respond to changing consumer customer service needs - and how embracing...

HowVirgin Trains embedded awesome social media

How Virgin Trains embedded awesome social media

Discover how Virgin Trains, created a social media presence that is the envy of brands around the globe.
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Trending

#1

How

Thames Water used social media to extinguish the summer heatwave - 60 min read

#2

A

customer-centric mindset, not a model 17 Sep - 9 min read

#3

When

social media meets live chat 16 Oct - 5 min read

#4

Emotive

Online CX Trends 2019 14 Dec - 10 min read

#5

A

Complete Guide to Public Sector Social Media in 2018 16 Sep

#6

Social

media trends that will dominate 2018 1 Jan - 10 min read

#7

How

National Express use live chat to deliver world class online CX 1 Feb

#8

Social

media best practices for crisis management 3 Dec - 10 min read

#9

Why

Iceland foods has switched to influencer marketing 29 May

#10

Embedding

social media into the contact centre 12 Sep - 20 min read