IGPP – Revolutionising Public Sector Communications 2023

During this session, Orlo’s Alex Griffiths and Rebecca Price, provide an overview of the conversations they’ve been having with both prospects and customers in the public sector. The pair discuss the challenges organisations are encountering and their top priorities for 2023, as well as the main trends we’ve identified across social and CX for the coming year! With public sector organisations making up more than half of Orlo’s customer base, we’re in a privileged position to share how these organisations are taking advantage of social media to better serve their communities, as well as demonstrate how to successfully utilise the power of social media when faced with increasing contact volumes.