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On Demand Event

Managing social media in the face of adversity

Event details

18th June 2021
20 mins
Public Sector

About this webinar

  • Best practice case studies from Reading Borough Council
  • How Victoria and her team sprang into action when Reading became international news for all the worst reasons
  • The advantages of having a connected and streamlined social media management strategy when dealing with an unfolding crisis
  • The ever-growing use of social media as a customer service channel


Victoria Nickless

Media & Communications Manager at Reading Borough Council

Jack Fox

Business Development Manager at Orlo

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