Thames Water used social media to extinguish the summer heatwave - 60 min watch
This webinar with National Express looks at how to respond to changing consumer customer service needs - and how embracing social media can help to drive customer satisfaction, channel-shift and cost savings.
Stuart oversees all brand, marketing and customer comms at Orlo. At weekends he can be found running around in lycra competing in triathlon.
Customer Services Manager
A customer services and social media specialist with 5 years of experience at National Express.