customer experience trends for 2020 and tips to stay ahead 6 Nov - 11 min watch
This webinar with National Express looks at how to respond to changing consumer customer service needs - and how embracing social media can help to drive customer satisfaction, channel-shift and cost savings.
Stuart oversees all brand, marketing and customer comms at Orlo. At weekends he can be found running around in lycra competing in triathlon.
Customer Services Manager
A customer services and social media specialist with 5 years of experience at National Express.
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