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how Thames Water used social media to extinguish the summer heatwave

Thames Water will share the secrets to how they’ve provided leading social customer service and engaging communications and, as well as what they have planned for the future.

16 Sep - 60 min watch

Your presenters

stuart banbery

marketing director

stuart oversees all brand, marketing and customer comms at Orlo. At weekends he can be found running around in lycra competing in Triathlon.

akhil vyas

senior social media manager

senior social media manager / professional with experience of working in transport and sport.