National Express use live chat to deliver world class online CX 1 Feb
Mental health, well-being and effective communication should be key areas of focus in challenging environments such as customer services and marketing. Creating positive and productive behaviours will lead to better service delivery and creative output.
Stuart oversees all brand, marketing and customer comms at Orlo. At weekends he can be found running around in lycra competing in triathlon.
Performance coach, specialising in changing thinking, behaviour and performance.