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Listening

Identify emerging trends with ease

Whether you’re a charity being tagged in a fundraiser’s latest Facebook post or you’re a train operating company who’s latest price increases are causing ructions in the news, listen in across the web with Social Listening!

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Data Discovery

Hear from the masses

From blogs, forums and news articles, to public and private conversations on social channels, listen to more than 2 million data sources across the web! Keep an ear to the ground with streams dedicated to the things that matter to your brand, so you can unearth new intelligence and make data-driven decisions all at the click of a button.

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Brand Reputation

Amplify the good stuff

There’s nothing better for your reputation than a glowing review, whether that’s a good news story on BBC News, a positive review on Trustpilot or a post that’s raving about your brand! Make the good stuff work ten times harder, by turning results from your listening streams into new content in just a few clicks!

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Customer Experience

Right person, right time

With interactions flooding in across channels, extracting actionable insight takes countless hours. Pair Orlo’s Social Listening with Insights to automatically detect, analyse and be alerted to the interactions that need your team’s expertise, driving efficiency and improving CX without even lifting a finger!

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NHS Norfolk and Suffolk NHS Foundation Trust Logo

Working together, across social for better mental health

But that's not all...

There’s so much more to Social Listening!

Orlo Insights

Utilise AI-powered listening and reporting to really understand your customers and turn insight into action.

Inbox

See all your digital conversations in one simple inbox – no toggling between tools necessary.

Automation

Efficiently manage your inbound digital and social messages with clever automation.

Content Creation

View your scheduled content and quickly share engaging content from your favourite sources.

Competitor Analysis

Compare yourself to your competition and view what’s happening within your sector on social.

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