latest success story

Staffordshire Fire

Staffordshire Fire and Rescue Service (SFARS) is responsible for the fire protection and emergency rescue within the Staffordshire county. a centralised marketing and communications team manage all social media communications, heavily focussing on educating and informing the public through incident reporting and safety campaigns around fire prevention.


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Staffordshire Fire @StaffsFire

“Orlo allows social media tasks to be performed quicker via the added aspect of control over social accounts…as well as a dramatic decrease in reply response times that have greatly decreased due to the unified inbox facility.”

@ - gareth kirby - digital communications officer

National Express @nationalexpress

“Orlo are a young, passionate and energetic team who are very responsive to changing customer trends, which really appealed to us as we wanted a future-proofed solution that would adapt as technology progresses.”

@ - samantha cox - digital contacts manager

Haven @haven

“we needed to save time to create even better content to share and Orlo offered us the chance to visualise a content calendar, making scheduling more straightforward and visible in one platform. one of the most important changes for us was being able to schedule video and GIF content which previous platforms hadn’t allowed. tracking interactions with our customers, such as with hashtag competitions, is also very important to our new strategy, which Orlo’s analytics allows us to do.”

@HavenLiamA - social media content executive

Intellectual Property Office @The_IPO

“Orlo helps us operationally by saving time, but also by better understanding the movements and content needs of our followers. this permits us to manage our activity more strategically and now plays a key role in delivering integrated communication campaigns and in achieving our targets as a department.”

@KEdwards_IPO - senior external communications manager

A-Plan @aplaninsurance

“with Orlo we have been able to improve our presence on social channels and improve our relationships with prospects and existing clients”.

@ - helen costin - marketing executive

The Woodland Trust @woodlandtrust

“in our recent 4-week winter brand campaign, we had the objective of distributing 5k packs of free tree seeds to the public. based on the huge success of our previous two campaigns we had set ourselves an ambitious target of 15k. the response was enormous, thanks to orlo we were able to manage responses much more efficiently than previously. we also use the media monitoring functionality in the platform to find and engage all those who weren’t tagging us in their posts. after 10 days we had to remove the remaining campaign content scheduled, as we had reached almost 40K applications for seeds. we were really impressed with the results and orlo enabled us to manage and implement the campaign.”

@ - sharon wennekers - social media manager