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Goals Soccer Centres are the UK’s leading operator in 5-a-side football, with 45 clubs across the UK, as well as 4 across the USA. Goals understand that as a football player, all people want is a good pitch to play on. With this vast network of clubs, Goals wanted a solution to providing a toolkit of content and analytics to better harness the power of social media at a local level.
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“Orlo has allowed us to tighten up our crisis strategy including protection for the business across our many social channels where brand awareness and recognition is important.”@ - Corrie Davidson - Marketing Communications Executive
“Orlo’s digital engagement platform is agile and fast-moving technology that effortlessly copes with our rapidly changing requirements. The efficiencies that Orlo’s platform has brought with it has enabled our customer service team to offer a higher level of service and our customers are seeing quicker response times.”@ - Ian Pattle - General Manager for Customer Service Products and Strategy
“Analysing online performance has never been easier as Orlo tracks which posts, with which content and at which time are encouraging the highest click-through rate to achieve business objectives, which is one of our main aims.”@valeriecafe - Molly Holmes, Group Social Media Manager
“In the five months since we introduced Orlo, website traffic is up 60% year-on-year, Facebook engagement is up 63% and online revenue is up 17%.”@MJLawson1 - Matthew Lawson - Chief Digital Officer
“Orlo allows social media tasks to be performed quicker via the added aspect of control over social accounts…as well as a dramatic decrease in reply response times that have greatly decreased due to the unified inbox facility.”@ - Gareth Kirby - Digital Communications Officer
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