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The Complete Guide to Public Sector Social Media

This guidebook features the findings of the largest ever public sector social media study, conducted in partnership with comms2point0. Benchmark your progress and understand how other public sector organisations are adapting to change in the rapidly evolving digital landscape.

15th October 2018 - 10 min read

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Includes commentary from; Doncaster Council, Bromford Housing, NCPP Digital Policing Portfolio, DVLA, NHS Digital, Oxford University Student Union

Discover current social media trends and best practices from across the public sector, how to create powerful digital experiences that influence behaviours and outcomes and how to embed social media into customer service and CRM processes

Learn which new channels, content and paid media are being used, the potential barriers that can stifle change and how to overcome them, as well as how digital investment is impacting the public sector