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On Demand Tea Break

How things have changed since COVID-19

Tea Break details

21st May 2020
12mins
Crisis Management

About this tea break

This week, Rich Shilton, Head of Customer Success at Orlo, sat down for a virtual cuppa with Nick Moore, Digital Development Officer at Leeds City Council, to catch up on how things have changed since the COVID-19 pandemic turned the world upside down. Want to hear how the team at Leeds have been handling 70% more inbound interactions and sent 88% more replies?

Speakers

Nick Moore

Digital Development Officer at Leeds City Council

Richard Shilton

Head of Customer Success at Orlo

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