How things have changed since COVID-19

21st May 2020
12mins
Crisis Management
About this tea break
This week, Rich Shilton, Head of Customer Success at Orlo, sat down for a virtual cuppa with Nick Moore, Digital Development Officer at Leeds City Council, to catch up on how things have changed since the COVID-19 pandemic turned the world upside down. Want to hear how the team at Leeds have been handling 70% more inbound interactions and sent 88% more replies?
Speakers
Nick Moore
Digital Development Officer at Leeds City Council
Richard Shilton
Head of Customer Success at Orlo

Want to know more?
Take a look at these resources