Skip to main content
On Demand Tea Break

How things have changed since COVID-19

Tea Break details

21st May 2020
Crisis Management

About this tea break

This week, Rich Shilton, Head of Customer Success at Orlo, sat down for a virtual cuppa with Nick Moore, Digital Development Officer at Leeds City Council, to catch up on how things have changed since the COVID-19 pandemic turned the world upside down. Want to hear how the team at Leeds have been handling 70% more inbound interactions and sent 88% more replies?


Nick Moore

Digital Development Officer at Leeds City Council

Richard Shilton

Head of Customer Success at Orlo

Want to know more?

Take a look at these resources


Public Sector Approach to Community Engagement 2023

We've taken a look at the state of the nation to see what 2023 has in store for the public sector.
Customer Stories

Bromford Logo

Empower customers to self-serve 24/7

Read about how the housing association is deflecting demand by empowering customers to self-serve with Orlo.

How to create social media content that shines

Our guidebook is full of tips and tools to help you with low-cost content creation for your digital channels!