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On Demand Tea Break

Introducing our AI-powered Chatbot

Tea Break details

28th January 2022
Customer Experience

About this tea break

In our latest Tea Break with…it’s an all-Orlo affair with Amelia McColl, Head of Marketing and Hardeep Johal, Head of Product discussing the recent launch of Orlo’s new, AI-powered Chatbot. With digital channel shift accelerating over the past couple of years, it’s no surprise that two-thirds of customers now prefer to use digital customer service channels over traditional ones. But what if you could utilise the power of AI to deflect up to 54% of your Live Chat enquiries, solve customer queries more quickly and save a few pounds too? Well, with Orlo’s Chatbot, you can!


Hardeep Johal

Head of Product at Orlo

Amelia McColl

Head of Marketing at Orlo

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