Introducing our AI-powered Chatbot

28th January 2022
21mins
Customer Experience
About this tea break
In our latest Tea Break with…it’s an all-Orlo affair with Amelia McColl, Head of Marketing and Hardeep Johal, Head of Product discussing the recent launch of Orlo’s new, AI-powered Chatbot. With digital channel shift accelerating over the past couple of years, it’s no surprise that two-thirds of customers now prefer to use digital customer service channels over traditional ones. But what if you could utilise the power of AI to deflect up to 54% of your Live Chat enquiries, solve customer queries more quickly and save a few pounds too? Well, with Orlo’s Chatbot, you can!
Speakers
Hardeep Johal
Head of Product at Orlo
Amelia McColl
Head of Marketing at Orlo

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