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On Demand Webinar

Lessons from the third sector

Webinar details

22nd November 2022
46 mins
Charities & Not-for-profits
Customer Experience

About this webinar

In this webinar, we’re joined by Vince Scibetta, Customer Care Centre Manager from Diabetes UK, as he shares the benefits of his experience. Listen in as Vince tells all about how Diabetes UK harnesses the power of social media, using it as a contact channel to deliver a seamless customer experience, and how in these uncertain times – when organisations are faced with increasing costs, shrinking budgets and stretched resources – social customer care is changing.


Vince Scibetta

Customer Care Centre Manager at Diabetes UK

Rosie Watts

Customer Success Manager at Orlo

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