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On Demand Webinar

Lessons learned from the ultimate crisis

Webinar details

21st July 2020
Public Sector

About this webinar

  • How to leverage your digital channels to become your front-line during a crisis
  • The pitfalls to avoid, secrets to success and key lessons learned from Covid-19
  • Why timing is everything but accuracy is essential
  • How to listen and monitor activity online to inform your approach
  • Some of the technical innovations that help developed as a result of the pandemic
  • Best practice case studies from Microsoft and Orlo clients across every major sector
  • Practical steps you can take to plan ahead and crisis proof your digital engagement strategy


David Bailey

Head of Communications for National Enabling Programmes & NPCC Social Media & Digital Engagement Strategic SMEs

David Reid

Architect/Technical Specialist, Business Applications at Microsoft

Richard Shilton

Head of Customer Success at Orlo

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