Designed for the Public Sector.
Orlo’s Community Engagement Platform has been uniquely designed to help our public sector clients create safer, more sustainable communities. Together, we build trust through brilliant conversations and support our more than 400 clients to achieve six key outcomes.
Better Health
Using a preventionfocused strategy can enhance health outcomes by reducing disease incidence, lowering costs, and promoting healthier lifestyles, leading to a more resilient and healthier population.
Sustainable Future
Engaging the public in net zero initiatives increases awareness, fosters collective action, improves environmental health, and builds a safer, more sustainable country for current and future generations.
Stronger Economy
Creating an environment for businesses to thrive by enhancing services like education, healthcare and infrastructure boosts opportunities, productivity and attracts investment for the economy.
Supported Families
Engaging young people in our communities fosters healthier development, improves education, and reduces future social issues. This leads to a more skilled workforce and a stronger, more resilient society.
Improved Housing
Improving housing experiences leads to better maintenance, higher satisfaction, and proactive safety measures, resulting in safer homes and ultimately healthier, more secure communities.
Safer Communities
Increasing public engagement fosters trust, collaboration, and awareness, which in turn helps to empower communities to address local challenges proactively, leading to safer and happier .
What makes Orlo different?
Social Media Management
Digital Customer Service
Deflect demand and manage requests to increase efficiency.
Voice of the Community
Use the voice of your community to drive evidence based change.
The only platform that lets you
Manage and measure your community engagement, all from one place.
Capture direct, indirect and inferred feedback. So you can listen to your community.
Engage citizens one on one or close the loop with everyone at the same time.
Results
33
Increase in engagement.
26.5
Chatbot deflection rate.
88
Overall satisfaction rating.
Our people
We know the public sector because we’ve been part of it. Many of our team have worked in local and central government, , housing, and emergency services. We understand your challenges and design solutions that work in the real world.
Phil Evans
Managing Director
Oonagh Howley
Head of Consultancy
Jack Fox
Digital community Engagement Consultant
Sarah Bate
Senior Customer Success Manager
Hardeep Johal
Chief Technology Officer
Jennie Robinson
Senior Customer Success Manager
Richard Shilton
Customer Success Director
Sophie Kelly
Head of Emergency Services
Adam Turner
Digital Engagement Lead
Melanie Evans
Customer Success Manager
Helena Hornby
Head of Marketing and Communications
Will Edwards
SEO Specialist
Becky Bullows
Customer Support Specialist
Hannah Hill
Content Marketing Manager
Cerys Davies
Revenue Operations
Jen Morris
Value Proposition and Product Marketer
Gemma Scorey
Senior Customer Marketing and Events Manager
Sam Walker
Community Engagement Consultant
Rosie Knight
Head of Value Delivery
Jordan Smith
Customer Success Manager
Liza Davies
People Director
Nikki Powell
Software QA Engineer
Dan Williams
Digital Engagement Lead
Laura Ahern
Community Engagement Lead
Becky Price
Training Manager
Tan Chelvanathan
Email Marketing Manager
Our values
We are bold.
“It is hard to fail but it is worse to have never tried”. Be brave, step outside your comfort zone, to drive meaningful impact in our communities.
We are curious.
We embrace every challenge, stay curious, learn from failure and lead with purpose. Together we grow stronger communities through collaboration and action.
We graft.
We work hard. We show up for each other, our customers and our communities as best we can. We collaborate. We innovate. We graft.
We give a sh*t.
We care about working together to make a real difference, and creating positive outcomes that genuinely help our colleagues, customers and communities.
We are genuine.
We make it a priority to really understand what our community needs. We communicate in an open and honest way, with empathy and understanding. We build trust by delivering on our commitments.
Secure as standard
As public sector specialists you can rest assured your data is in safe hands.
- Based Servers
- ISO27001
- Cyber Essentials Plus
- GDPR Compliant
Learn more about Orlo security
Request my demo
“Working with over 400 public sector , we are committed to ensuring our software is secure, compliant and that we hold the appropriate credentials approved by the government”
Hardeep Johal
Orlo, Chief Technology Officer
“To ensure appropriate cyber security controls are in place and reduce cyber security risks in supply chains, the government has required suppliers to hold Cyber Essentials & Cyber Essentials Plus…This PPN applies to all Central Government Departments, Executive Agencies and Non-Departmental Public Bodies”
Trusted across the public sector
Carolyne M.
Digital Team Leader
“Orlo gets my vote!”
As a customer service tool it is fantastic and we found it invaluable for emergencies such as weather, to get the team on message for getting crucial information out quickly.
23
31 reviews (4.4 out of 5)
See the power of Orlo in action today.
Increase community engagement
Improve customer experience
Build trust
