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Deliver effortless customer experiences and powerful marketing at the perfect digital moment, influencing behaviour at scale.

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Discover how leading brands create incredible online CX and marketing.

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Latest Resources

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Blog Post

What happens when Microsoft Social Engagement is turned off for good?

With a new year, comes new challenges - and for users of Microsoft’s Social Engagement application, the feature’s discontinuation, on January 16th 2020, presents a particular conundrum.

• 5 min read
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The psychology of social media and grabbing attention.

The social media landscape is now a saturated and noisy space. Standing out from the crowd and inspiring your audience to take action requires an understanding of the psychology that drives engagement, helping brands to create more valuable interactions with their followers.

• 55 min watch
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The Public Sector Online Engagement Survey 2019

The Public Sector Online Engagement Survey 2019 builds on 3 years of annual research in partnership with comms2point0, continuing the largest ongoing study into public sector social media and broader online engagement. Explore the key findings as well as case study examples and best practice ideas.

• 20 min read