Meet Orlo, a complete online engagement ecosystem.

The Emotive Online CX Trends 2019 guidebook outlines why emotion drives all behaviours and how you can harness it to supercharge sales and support, while also offering a snapshot of what leading European enterprise brands will be focussing on for 2019.

Watch as top 5 UK institution, Loughborough University, shares the behind-the-scenes secrets to their award-winning student engagement campaigns, discussing their omni-channel approach and how their digital strategy impacts their student recruitment and student experience success.

Activating and managing a social community is a proven tactic to drive brand awareness and engagement. I’ll be sharing insights from giffgaff’s social media strategy, and stories from our high-profile work around popular TV shows.