Product Features
Take it to the next level
Packed full of tech to make your life just that little bit easier, from AI powered content generation to Natural Language Processing sentiment analysis, check out the features that make the Orlo platform stand out from the crowd.
Explore Features
Content Calendar
Manage your multi channel, multi platform campaign schedule from one place.
Content Creation
View your scheduled content and quickly share engaging content from your favourite sources.
Auditing
Securely export and save key conversations that take place on your digital channels.
BI Connectors
Power up your reporting by plugging your Orlo data into your data visualisation tool.
CRM Integration
Say goodbye to silos by enriching your CRM system with Orlo’s digital conversation data.
Live Chat
Support your customers at the moments that matter with our integrated live chat solution.
AI Powered Chatbot
Utilise the power of AI to deflect inbound enquiries, cut cost-to-serve and improve CX.
Insights Reporting
Utilise AI to make data-driven decisions for meaningful business change with easy to understand visualisations.
NLP
Use Natural Language Processing to understand the trends, themes and overall emotion of your listening streams.
Generate
Effortlessly craft social content with Generate, our caption generator powered by ChatGPT.
Unified Inbox
See all your digital conversations in one simple inbox – no toggling between tools necessary.
Automation
Efficiently manage your inbound digital and social interactions with clever automation.
Capture the voice of your citizens in the way that works best for you and use the insights captured to build trust.
Ratings and Reviews
Monitor, respond to and amplify your reviews to understand what matters most to your citizens.
Post Boosting
Give your content a targeted boost to get in front of your audience at the perfect moment.
Website Analytics
Track the successes of your campaigns and socially driven traffic right back to your website.
Benchmarking
Compare yourself to your competition and view what’s happening within your sector on social.
Microsoft Dynamics 365
Pull data from Orlo into Power BI to seamlessly visualise data and cross-reference insights.
