According to PWC nearly two thirds of the UK public don’t trust public institutions to represent their interests. With the majority reporting their trust in Central and Local Government and the Police has declined in recent years. Use one platform to create, schedule and publish social posts – engaging your community has never been more important.

McKinsey & Company found that on average, citizens are nine times more likely to trust a government agency if they are satisfied with its service. Empower your team to support your community when it needs you most by managing all your digital conversations from one place.

Dissatisfied citizens are twice as likely to publicly express their unhappiness according to McKinsey & Company. Whether you’re tagged in a Facebook post or mentioned in the news, cut through the chatter and join the conversation with Listening!

Understand the impact of your comms and service efforts in an instant with our Performance Analytics suite. Quickly surface the most important insight, so you can prioritise your efforts and make data-driven improvements to your strategies to see satisfaction soar.