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CRM Integration

Talkin’ bout integration

When you don’t have enough fingers to count the different systems you’re using to store data, achieving a single customer view can feel impossible. That’s why Orlo can interact with a range of CRM systems, enabling you to elevate social media insights by combining them with the rich data held within your existing CRM.

Say goodbye to switching

Quickly get a view of all the key customer information from across the business, without switching screens. Empower employees to provide the best customer experience possible by ensuring they have all the context they need.

Sharing is caring

By combining all of your customer data in one system and creating a single, unified customer view, you can remove siloed data and ensure all agents are working from the same customer record – isn’t that neat!

Microsoft Dynamics 365

We’re a Microsoft Premium Partner, enabling us to provide a deep integration with Dynamics 365. But it doesn’t end there – take your insight a spade deeper and visualise your enriched social data using Microsoft’s Power BI tool.

Want to know more?

Take a look at these resources

Resources

Public Sector Approach to Community Engagement 2023

We've taken a look at the state of the nation to see what 2023 has in store for the public sector.
Customer Stories

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Empower customers to self-serve 24/7

Read about how the housing association is deflecting demand by empowering customers to self-serve with Orlo.
Resources

How to create social media content that shines

Our guidebook is full of tips and tools to help you with low-cost content creation for your digital channels!

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The UK’s number one social media management platform.

Meet Orlo

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Resources

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Copyright © 2023 Orlo. All rights reserved.

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