One platform for better community engagement
Don’t settle for average performance – smash your social media management, enhance your digital engagement, boost your reputation and a whole load more with the Orlo platform.
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Engaging your community just got easier with Orlo’s Marketing Engagement solution. Use the Content Generator to create compelling posts, check in on your Content Calendar to ensure you’re consistently engaging with your audience, and boost your most important content with targeted paid advertising to reach your community at the right time.
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Customer Service
The Orlo Inbox brings together all of your digital conversations, empowering you and your team to support your community at the moments they need you most. Whether your interactions take place on Social, Live Chat, WhatsApp or SMS, you can effortlessly deliver the best possible service without leaving the Inbox.
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Performance Analytics
With a suite of fully customisable, powerful reports, our Performance Analytics solution allows you to understand how you’re doing in an instant. Monitor the metrics that matter in real-time to gain an understanding of the impact your comms and service efforts are having right now, compared to month on month, and year on year so you can do more of what works.
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Listening
Whether you’re tagged in a Facebook post or mentioned in the news, cut through the chatter and join the conversation with Listening! Tap into thousands of sources across the web, boost your marketing potential with the ability to reshare content from credible sources, identify conversations you should be a part of and get the lowdown on what’s hot and what’s not with your community – Orlo will get you there.
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Insights
With customer interactions flooding in through countless digital channels, extracting actionable insight from reams of data has felt almost impossible – until now. Ready to understand and act on the voice of your community? Transform your communications, reputation and engagement strategies with Insights. Harness the power of AI to automatically uncover emerging trends, public sentiment, actionable insight and more.
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But that's not all...
There’s so much more!
Chatbot
With our intelligent Chatbot on hand to support them, your customers are empowered to self-serve.
Automation
Efficiently manage your inbound digital and social messages with clever automation.
Generate
Effortlessly craft social content with Generate, our caption generator powered by ChatGPT.
Live Chat
Support your customers at the moments that matter with our integrated live chat solution.
Inbox Auditing
Orlo’s suite of Auditing features enables you to see the end-to-end history of your social activities.
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