Uncover the Voice of the Community
Orlo, the UK’s only Community Intelligence platform for the public sector, partners over 150 local councils to achieve strategic objectives and build trust.
Trusted by over 400 public sector organisations
As a local government leader, understanding the needs, wants and priorities of your residents is crucial to the effective planning, prioritisation and delivery of services.
However, the traditional methods of gathering Community Intelligence – public surveys, consultations and forums – often suffer from the same problems of unreliability, high cost and low engagement and only then from a noisy, unrepresentative minority.
There is a better way to inform your decision making, maximise your budget and shape strategies based on real-time resident insight.
Orlo analyses over 2.5million digital, social, and print media sources to report actionable Community Intelligence.
Use Community Intelligence to
Define your strategic plan and set resident-focused objectives
Identify and prevent issues before they occur
Increase community engagement and satisfaction
Demonstrate you are listening and build trust
Manage your reputation
Benchmark
against other organisations
What your Community Intelligence report will uncover
How trusted your organisation is: Our unique Trust Indicator, inspired by research from Harvard Business School and based on a unique algorithm, provides an overall Trust score as well as identifying the main drivers of trust and distrust
Real-time feedback on your policies to support planning, drive your engagement strategies and prevent potential crises
Key themes and trends by target demographic to understand what matters most and identify which communities are engaging or not
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