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Customer Stories
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Overview

Engagement
Efficiency
Audience

Orlo has helped us start bringing our social customer service vision to life. We have bold plans for the future and believe that we have found a platform that will keep up with our rate of change and that of our audience. We are no longer just 'managing' our social activity, but building deep and meaningful relationships with our customers.

Jarrod Williams

Communications Manager

We went down to phone lines being open for emergencies only but we quickly realised that we needed another channel for customers to reach us on. We went from having nothing on the website for live chat, to having a fully embedded system.”

Jasmine Dudgon

Communications Specialist