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Customer Stories
Dyfed-Powys Police Logo

Perfecting a police presence on social media

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Overview

Efficiency
Audience
Efficiency

We've had great support right thoughout this process from the Orlo team, who really understand the unique challenges we face in policing and the tools we need to overcome these, especially as we take our first steps into a new way of being accessible to our communities.

Ben Cole

Digital Communications Officer

We went down to phone lines being open for emergencies only but we quickly realised that we needed another channel for customers to reach us on. We went from having nothing on the website for live chat, to having a fully embedded system.”

Jasmine Dudgon

Communications Specialist

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