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Customer Stories
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Collaboration the key to seamless digital engagement

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We were looking for a Live Chat system but had been undecided for some time on which product was best for us. Orlo has given us a competitively priced, flexible and easy to use system that does what we need. Within two weeks of implementation, all of our Customer Engagement team were up and running and talking via Live Chat with our tenants and other stakeholders.

Gavin Short

Customer Engagement Manager

We went down to phone lines being open for emergencies only but we quickly realised that we needed another channel for customers to reach us on. We went from having nothing on the website for live chat, to having a fully embedded system.”

Jasmine Dudgon

Communications Specialist