How does Orlo pricing work for public sector organisations?

Orlo pricing in the UK is tailored to each organisation. Rather than charging per user, pricing scales with your organisation's population or size, depending on your sector. Some sectors, usually those that serve vast communities, still follow per-user pricing. To find out how Orlo prices for your sector it's best to find out on the sector pricing pages on Orlo's website. You choose from three modules - Social Media Management, Voice of the Community, and Customer Service - and receive a custom quote. To get started, book a 30-minute discovery call with an Orlo industry expert.

What modules does Orlo offer?

Orlo offers three core modules. Social Media Management covers scheduling, publishing, analytics and content tools across all channels. Voice of the Community includes social listening, media monitoring, surveys, sentiment analysis and public trust measurement. Customer Service provides a unified inbox and AI-powered chatbot, with live chat capabilities available. Modules can be purchased individually or combined or customised to suit the users needs.

Does Orlo charge per user?

Yes and No. In the UK Orlo offers an unlimited user option, meaning your entire team can access the platform without additional per-seat costs. Pricing is unique to each sector, some sectors are better suited to user based pricing than population based pricing, the best way to find out is to check the Orlo website or get in touch with a pricing request.

What is included with every Orlo subscription?

Every Orlo subscription includes an unlimited user option, onboarding and training, dedicated UK-based customer support, free webinars and customer events, continuous platform updates with no hidden cost

Home — Orlo Pricing

Orlo pricing

Transparent pricing, tailored to suit each sector.
Get pricing for your organisation below.

Choose your sector

Get pricing

Central Government

Local Government

Fire and Rescue

Healthcare

Higher Education

Housing

Travel and Transport

Police Forces

Charities

Utilities providers

Select your modules

Social media management

Schedule, publish, audit and measure your channels in one place.

Multi-channel scheduling and posting
AI alt tag generation
AI hashtag generation
Content calendar
Approval, auditing and lockdown features
Analytics from all platforms
Team permissions and collaboration
Archiving included as standard

Get pricing

Voice of the community

Capture feedback, listen and engage with your community.

Build, promote and get insights on surveys
Social Media Listening
Media Monitoring
Understand public sentiment
Measure public trust
Emotion and sentiment analysis
Track impact of changes
Inform policy change
AI action plans

Get pricing

Customer
Service

Manage all of your digital conversations in one place.

AI-powered chatbot
Live chat
AI inbox prioritisation
AI automated responses
AI image detection
Social media inbox
Unify communications
Deflect demand
CRM integration

Get pricing

Every Orlo customer receives

Unlimited user option

Add your whole team.

Guides and resources

guides, resources and toolkits to ensure you’re at the top of your game

Secure as standard

Orlo’s platform security is in line with public sector requirements.

Onboarding and training packages

Speed up your setup to get you started.

Free webinars

Hear from sector experts, comms leaders and Orlo partners.

Dedicated customer support

UK and US based support and customer success team.

Platform updates

Continuous updates to the platform with no hidden costs.

Free customer events

Learn from and connect with other Orlo customers.

Strategic partnership

Orlo is a strategic partnership for your organisation.

Professional services

Training and consultancy packages availble.

Get your pricing

What to expect

A discovery session to understand your strategic objectives

An opportunity to share any circumstances that may be making achieving those outcomes more challenging

A live demo of the Orlo platform, bespoke to you, complete with best practice guidance and case study examples from across the Orlo community

A friendly, no pressured approach from someone who understands the public sector

Get your pricing

What to expect

A discovery session to understand your strategic objectives

An opportunity to share any circumstances that may be making achieving those outcomes more challenging

A live demo of the Orlo platform, bespoke to you, complete with best practice guidance and case study examples from across the Orlo community

A friendly, no pressured approach from someone who understands the public sector

Orlo pricing

Transparent pricing, tailored to suit each sector.
Get pricing for your organisation below.

Select your modules

Social media management

Voice of the community

Customer
Service

Every Orlo customer receives

Unlimited user option

Guides and resources

Secure as standard

Onboarding and training packages

Free webinars

Dedicated customer support

Platform updates

Free customer events

Strategic partnership

Professional services

Get your pricing

What to expect

Get your pricing

What to expect

See Orlo in action.

The only community engagement platform designed for the public sector

Orlo pricing

Transparent pricing, tailored to suit each sector. Get pricing for your organisation below.

Select your modules

Social media management

Voice of the community

Customer Service

Every Orlo customer receives

Unlimited user option

Guides and resources

Secure as standard

Onboarding and training packages

Free webinars

Dedicated customer support

Platform updates

Free customer events

Strategic partnership

Professional services

Get your pricing

What to expect

Get your pricing

What to expect

See Orlo in action.

The only community engagement platform designed for the public sector

Transparent pricing, tailored to suit each sector.
Get pricing for your organisation below.

Customer
Service