Social Media Archiving
If you use social media as a way to engage your community as a local government or state agency, then you’ll know that effective social media archiving isn’t just a nice to have but a regulatory necessity. The good news is, with a trusted partner on hand it doesn’t need to be complicated.
Built with the public sector in mind
We’re proud to be trusted by .
Total peace of mind
With all social media posts, comments and interactions subject to public record under the Freedom of Information Act (FOIA), ensuring you have a full and complete social archiving process should be considered business as usual. Orlo makes the process simple, so you can carry on doing what you do best, serving your community.
Save time, improve efficiency
By automating the process of social media archiving via our social media platform APIs you can eliminate any need for a manual process, saving time, boosting efficiency and removing any margin for error.
Everything you need, effortlessly
Should the need arise and you are required to share any of your records, the last thing you need is a delay accessing your information. Orlo’s system allows you to access any of your archives, from any time frame, in just a few simple clicks.
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Here’s what to expect:
Orlo products and features
Surveys
Capture direct, indirect and inferred feedback. So you can listen to all of your community.
Benchmarking
Understand what’s happening within your sector and how you compare at a glance.
Social Listening
Listen to and understand the needs of your community with social media listening.
Analytics
Interpret your data and create impactful reports that show the value of your work.
Content Calendar
Plan, create, approve, schedule and manage all of your campaigns in one place.
Content Creation
Use our content creation tools to publish engaging, relevant and timely content.
Reviews
Monitor, respond to, and amplify your reviews to understand what matters most to your community.
Post Boosting
Ensure your most vital updates get in front of the right people, at the right time, for greater reach, clicks and engagement.
Chatbot
Increase team capacity, save your agents’ time and decrease cost-to-serve by reducing 50% of inbound queries.
Live Chat
Be there when your community need you most by responding instantly with Orlo’s live chat feature.
Orlo Insights
Combine the power of Social Listening, Media Monitoring and AI, developed with the Public Sector in mind.
Scheduling Tools
Use the content calendar to plan ahead and schedule social media posts at peak times to boost engagement.
Social Archiving
Archive social media posts with ease, archiving is built in to the Orlo platform as standard.
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Trusted across the public sector
Carolyne M.
Digital Team Leader
“Orlo gets my vote!”
As a customer service tool it is fantastic and we found it invaluable for emergencies such as weather, to get the team on message for getting crucial information out quickly.
31 reviews (4.4 out of 5)
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