Product Feature
Manage your online reputation and gain actionable insight
Request reviews
Capture the voice of your customers, improve reputation and build local search visibility with more reviews.
Track trends
Discover actionable insight and track and monitor feedback trends and themes to find out what matters most.
Amplify advocates
Seamlessly share your rave reviews on social channels to spread the good news with your wider community.
Mitigate risk
Monitor reviews for keywords or topics that are important to you and take action for prompt resolution.
Use Orlo reviews to help you manage your online reputation on the top sites that matter. Whether you’re keen to check out your reviews on Google, Facebook, Tripadvisor, Foursquare or 100s more, we’ve got you covered!
Monitor the sites that matter
Whether it’s Google, Facebook or somewhere else entirely, effortlessly keep an eye on the review sites that matter most to you. Then analyze sentiment and trending topics on a local, regional and brand level.
Understand everything, instantly…
Struggling to find the time to make sense of the citizen experience in their own words? Use the Natural Language Processing engine to do the leg work for you and automatically understand and categorize the key themes and sentiment of your reviews.
Respond quickly and close the loop
Respond in-app to Google, Facebook and Tripadvisor reviews, rescue the detractors acknowledge your promoters and use Smart Response technology to efficiently close the loop, whilst ensuring you always stay on brand with pre-approved templates.
Manage it all from one place
Incorporate review management into your existing digital engagement strategy and monitor, manage, and collaborate on responding to reviews whilst executing on your wider digital initiatives – all from one place.
Want to know more?
Take a look at these resources
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