According to PWC nearly two thirds of the public don’t trust public institutions to represent their interests. With the majority reporting their trust in a Local Government and Law Enforcement has declined in recent years. Use one platform to create, schedule and publish social posts – engaging your community has never been more important.
One platform for better community engagement
Don’t settle for average performance—utilize Orlo’s Social Media Management Solutions to improve your digital engagement, enhance your reputation, and and a whole load more with the Orlo platform.
Trusted by over 400 public sector organizations
Customer Service
McKinsey & Company found that on average, citizens are nine times more likely to trust a government agency if they are satisfied with its service. Empower your team to support your community when it needs you most by managing all your digital conversations from one place.
Social Listening
Whether you’re tagged in a Facebook post or mentioned in the news, cut through the chatter and join the conversation with Listening! Tap into thousands of sources across the web, boost your marketing potential with the ability to reshare content from credible sources, identify conversations you should be a part of and get the lowdown on what’s hot and what’s not with your community – Orlo will get you there.
Performance Analytics
Understand the impact of your comms and service efforts in an instant with our Performance Analytics suite. Quickly surface the most important insight, so you can prioritize your efforts and make data-driven improvements to your strategies to see satisfaction soar.
Insights
Ready to understand and act on the voice of your community? Transform your communications, reputation and engagement strategies with Insights. Harness the power of AI to uncover emerging trends automatically, your level of trust, public sentiment, actionable insight and more.
But that’s not all…
There’s so much more to the Orlo platform!
Chatbot
With our intelligent Chatbot on hand to support them, your customers are empowered to self-serve.
Content Calendar
Manage your multi channel, multi platform campaign schedule from one place.
Automation
Efficiently manage your inbound digital and social messages with clever automation.
Content Creation
View your scheduled content and quickly share engaging content from your favorite sources.
Benchmarking
Get to grips with what’s happening within your sector across social media, at a glance.