The Social Media Management Platform built for government communications
Orlo’s social media management platform has been designed with government compliance in mind, a focus on building public trust, and increasing digital engagement.
Combine the power of Orlo’s social media scheduling tool, unified inbox and social media listening to build trust with your communities.
Purpose built for town, city, county and state governments across the US
Trusted by city and county governments, law enforcement agencies, and public sector teams across the US.
The Orlo Solution
Orlo is designed for local government organizations, supporting them with social media management with an emphasis on building trust and understanding citizens.
Social Media Scheduling
Orlo helps local government organizations manage social media, engage communities, build trust, tackle misinformation and improve outcomes through centralized, real-time communication.
Orlo helps government organisations manage social media more effectively, engage communities at scale, respond quickly to citizens, and tackle misinformation before it spreads. By centralising digital communication across teams and capturing real-time public sentiment, organisations gain greater insight into the needs and concerns of their audiences and communities. This enables them to build trust, improve organisational outcomes, and demonstrate accountability in every interaction, while also showing they are listening, learning, and acting on what matters most to the people they serve.
Social Media Listening
Orlo helps public sector gather feedback, understand sentiment and spot issues through social listening and monitoring to inform better decisions.
Orlo’s social listening brings together real-time insights from social, news and online conversations in one secure platform, helping government communications teams understand sentiment, spot emerging issues, manage reputation and build public trust.
Social Archiving
Stay compliant by ensuring your social media management platform is capable of archiving your posts.
If you use social media as a way to engage your community as a local government or state agency, then you’ll know that effective social media archiving isn’t just a nice-to-have but a regulatory necessity. The good news is, with Orlo, social archiving is not an add-on or additional cost; it’s table stakes.
Easily connect all of your social media platforms
Orlo integrates with a range of social media platforms & business software so you have everything you need in one place.
Orlo products and features
Surveys
Capture direct, indirect and inferred feedback. So you can listen to all of your community.
Benchmarking
Understand what’s happening within your sector and how you compare at a glance.
Social Listening
Listen to and understand the needs of your community with social media listening.
Analytics
Interpret your data and create impactful reports that show the value of your work.
Content Calendar
Plan, create, approve, schedule and manage all of your campaigns in one place.
Content Creation
Use our content creation tools to publish engaging, relevant and timely content.
Reviews
Monitor, respond to, and amplify your reviews to understand what matters most to your community.
Post Boosting
Ensure your most vital updates get in front of the right people, at the right time, for greater reach, clicks and engagement.
Chatbot
Increase team capacity, save your agents’ time and decrease cost-to-serve by reducing 50% of inbound queries.
Live Chat
Be there when your community need you most by responding instantly with Orlo’s live chat feature.
Orlo Insights
Combine the power of Social Listening, Media Monitoring and AI, developed with the Public Sector in mind.
Scheduling Tools
Use the content calendar to plan ahead and schedule social media posts at peak times to boost engagement.
Social Archiving
Archive social media posts with ease, archiving is built in to the Orlo platform as standard.
Secure as standard
As public sector specialists you can rest assured your data is in safe hands.
- US–Based Servers
- SOC 2 Compliant
- FOIA Compliance
“Working with over 400 public sector organizations, we are committed to ensuring our software is secure, compliant and that we hold the appropriate credentials approved by the government”
Hardeep Johal
Orlo, Chief Technology Officer
See Orlo’s community engagement platform in action today.
Increase community engagement
Improve customer experience
Build trust
Why choose Orlo
Orlo is built for city and county government organizations. It brings all your community conversations together in one place, so your teams can listen, respond, and build trust. With Orlo you can manage social media, spot trends and community sentiment with AI-powered insights, use our Trust Indicator to show where confidence is growing or where it’s at risk and track performance and prove the impact of your work.
By centralizing your communication, you save time, improve service delivery, and strengthen the connection between your organization and the people you serve.
Ideally suited for
Together, we build trust through brilliant conversations to achieve six key outcomes.
Better Health
Using a preventionfocused strategy can enhance health outcomes by reducing disease incidence, lowering costs, and promoting healthier lifestyles, leading to a more resilient and healthier population.
Sustainable Future
Engaging the public in net zero initiatives increases awareness, fosters collective action, improves environmental health, and builds a safer, more sustainable country for current and future generations.
Stronger Economy
Creating an environment for businesses to thrive by enhancing services like education, healthcare and infrastructure boosts opportunities, productivity and attracts investment for the economy.
Supported Families
Engaging young people in our communities fosters healthier development, improves education, and reduces future social issues. This leads to a more skilled workforce and a stronger, more resilient society.
Improved Housing
Improving housing experiences leads to better maintenance, higher satisfaction, and proactive safety measures, resulting in safer homes and ultimately healthier, more secure communities.
Safer Communities
Increasing public engagement fosters trust, collaboration, and awareness, which in turn helps to empower communities to address local challenges proactively, leading to safer and happier .
Supporting
400
public sector clients.
Building trust with
51,000,000
Citizens.
Handling
125,000,000
Conversations.
Don’t miss out – stay in the know.
Inspiring thought-leadership content
Exciting product announcements
Upcoming webinars and events
Don’t miss out – stay in the know.
Inspiring thought-leadership content
Exciting product announcements
Upcoming webinars and events
