The social media management platform built for department heads
Whether you lead Parks and Recreation, Public Works, Planning, or any department that serves residents directly, you need to understand what your community wants and show them you’re delivering. Orlo helps you listen, respond, and prove your impact.
Purpose built for town, city, county and state governments across the US
Trusted by city and county governments, law enforcement agencies, and public sector teams across the US.
Social media for service-focused leaders
Orlo works with over 150 government organizations supporting them with building stronger communities with an integrated communication platform.
Know what residents are saying
Track mentions of your department, services, and facilities across social media and digital channels. Understand sentiment trends over time to identify areas needing attention before they become bigger issues.
Gather resident feedback
Use surveys and consultations to gather feedback on programs, services, and priorities. See results in real time and segment responses to understand different community needs.
Demonstrate your impact
Our analytics dashboards provide clear metrics on reach, engagement, and sentiment. Generate reports that show trends over time and support budget discussions with concrete data.
Social archiving included as standard
We understand that staying compliant is essential for the public sector, which is why Orlo includes social media archiving as standard.
Orlo products and features
Surveys
Capture direct, indirect and inferred feedback. So you can listen to all of your community.
Benchmarking
Understand what’s happening within your sector and how you compare at a glance.
Social Listening
Listen to and understand the needs of your community with social media listening.
Analytics
Interpret your data and create impactful reports that show the value of your work.
Content Calendar
Plan, create, approve, schedule and manage all of your campaigns in one place.
Content Creation
Use our content creation tools to publish engaging, relevant and timely content.
Reviews
Monitor, respond to, and amplify your reviews to understand what matters most to your community.
Post Boosting
Ensure your most vital updates get in front of the right people, at the right time, for greater reach, clicks and engagement.
Chatbot
Increase team capacity, save your agents’ time and decrease cost-to-serve by reducing 50% of inbound queries.
Live Chat
Be there when your community need you most by responding instantly with Orlo’s live chat feature.
Orlo Insights
Combine the power of Social Listening, Media Monitoring and AI, developed with the Public Sector in mind.
Scheduling Tools
Use the content calendar to plan ahead and schedule social media posts at peak times to boost engagement.
Social Archiving
Archive social media posts with ease, archiving is built in to the Orlo platform as standard.
Easily connect all of your social media platforms
Orlo integrates with a range of social media platforms & business software so you have everything you need in one place.
Secure as standard
As public sector specialists you can rest assured your data is in safe hands.
- US–Based Servers
- ISO27001
- Cyber Essentials Plus
- GDPR Compliant
“Working with over 400 public sector , we are committed to ensuring our software is secure, compliant and that we hold the appropriate credentials approved by the government”
Hardeep Johal
Orlo, Chief Technology Officer
“To ensure appropriate cyber security controls are in place and reduce cyber security risks in supply chains, the government has required suppliers to hold Cyber Essentials & Cyber Essentials Plus…This PPN applies to all Central Government Departments, Executive Agencies and Non-Departmental Public Bodies”
See the power of Orlo in action today.
Increase community engagement
Improve customer experience
Build trust
The community need
36
61
33
Supporting
150
local authorities
Building trust with over
51,000,000
citizens
Handling over
125,000,000
digital conversations
Meet some of the team
Dustin Brinkman
Head of Business Development, US
With more than two decades of experience in technology and communications, Dustin Brinkman now serves as the Head of Business Development for Orlo. His career journey has been multifaceted, including a tenure as a City Council Member and a rewarding period as a teacher, coach, and Communications Officer for a Kansas school district. Throughout his professional life, Dustin has been dedicated to supporting and enhancing technology and communication systems, particularly within government and educational sectors.
Beyond his professional achievements, Dustin’s life is deeply rooted in his personal passions and Kansas upbringing. He grew up on a family farm, an experience that instilled in him a strong sense of community and hard work. When he’s not navigating the tech world, you’ll likely find him pursuing his love for cooking, with a special focus on competitive BBQ. His passion for competition extends to the sports world as well, as he’s an avid fan of baseball and coaching volleyball. Above all, he cherishes the time he spends with his spouse and two kids, who keep his life full and busy.
Maggie Stanford
US Marketing and Revenue Operations Lead
Maggie brings nearly a decade of experience driving growth and building scalable programs in high-velocity SaaS environments serving public sector clients. She’s spent over five years working with local governments to increase transparency and streamline constituent communications, combining her expertise in cross-functional campaign coordination with a deep understanding of public sector challenges. Maggie specializes in leveraging data-driven insights and process optimization to help organizations work more effectively. She’s passionate about helping local leaders find their voice, communicate authentically with their communities, and truly understand the needs and concerns of their constituents.
Don’t miss out – stay in the know.
Inspiring thought-leadership content
Exciting product announcements
Upcoming webinars and events
Don’t miss out – stay in the know.
Inspiring thought-leadership content
Exciting product announcements
Upcoming webinars and events
