Social Media Archiving for Government. Built for FOIA and Open Records Compliance
Why pay for a separate archiving tool? With Orlo, social media archiving is built in as standard. No add-on. No additional cost. No manual processes.
Purpose built for town, city, county and state governments across the US
Trusted by city and county governments, law enforcement agencies, and public sector teams across the US.
Total peace of mind
With all social media posts, comments, and interactions subject to public record under the Freedom of Information Act (FOIA), ensuring you have a complete social archiving process should be considered business as usual. Orlo makes the process simple so you can keep doing what you do best—serving your community.
- Automatic collection and unlimited storage of social media content, engagements, and metadata for all your social networks.
- Alerting for key themes, out-of-policy content, and other key engagements.
- Unlimited storage of content to ensure compliance with retention periods defined by your state and local retention policies.
- Simple and advanced search options for all types of content and engagements.
- Gather and export content as needed with ease.
Save time, improve efficiency
Historically, social archive products have served as an insurance policy. But why purchase a policy that you hope never to use?
With Orlo you can consolidate your archive with your social media management and community engagement platforms… save money and increase efficiency with a single platform. By automating the process of social media archiving via our social media platform APIs you can eliminate any need for a manual process, saving time, boosting efficiency and removing any margin for error.
Everything you need, effortlessly
Should the need arise and you are required to share any of your records, the last thing you need is a delay accessing your information. Orlo’s system allows you to access any of your archives, from any time frame, in just a few simple clicks.
- Simple and advanced search and export tools for content, user, campaign, keyword, and more.
- Theme and policy exception alerts.
- Real-time capture of all assets, including video.
- Enable access to any user with Orlo’s unlimited user model with robust rights and permissions.
- Support to back you up in a pinch! Most agencies rarely need to pull social data so Orlo’s team is always here to help.
See Orlo’s social media archiving in action
What to expect
See Orlo’s social media archiving in action
What to expect
Why is social archiving important?
Social media archiving requirements vary by state, Orlo covers them all
Every US government agency is required to archive its social media activity, but the specific retention periods and compliance standards vary depending on where you operate. Orlo’s unlimited storage means you are covered regardless of your state’s requirements.
Key federal requirements
The Freedom of Information Act (FOIA) requires federal and state agencies to preserve all official digital communications, including social media posts, comments, replies and deleted content, as public records.
NARA recordkeeping directives require federal agencies to capture social media content with full metadata and timestamps intact.
Examples of state-level archiving requirements
What this means for your agency
Whether you are subject to a 2-year or 7-year retention requirement, Orlo automatically captures and stores every post, comment, reply, edit and deletion from the moment you connect your accounts, with metadata and timestamps preserved for every record.
No manual processes. No risk of gaps. No additional cost.
Why pay for a standalone archiving tool when Orlo’s social media management platform already includes it?
Most city and county agencies use separate tools for social media management and archiving, essentially paying twice for what should be one integrated workflow. With Orlo, social media archiving is built into the same platform you use to publish, schedule, listen and engage. Every post is automatically archived the moment it goes out. No manual exports. No separate login. No duplicate vendor contracts.
Everything your team needs to engage, listen and respond
Surveys
Capture direct, indirect and inferred feedback. So you can listen to all of your community.
Benchmarking
Understand what’s happening within your sector and how you compare at a glance.
Social Listening
Listen to and understand the needs of your community with social media listening.
Analytics
Interpret your data and create impactful reports that show the value of your work.
Content Calendar
Plan, create, approve, schedule and manage all of your campaigns in one place.
Content Creation
Use our content creation tools to publish engaging, relevant and timely content.
Reviews
Monitor, respond to, and amplify your reviews to understand what matters most to your community.
Post Boosting
Ensure your most vital updates get in front of the right people, at the right time, for greater reach, clicks and engagement.
Chatbot
Increase team capacity, save your agents’ time and decrease cost-to-serve by reducing 50% of inbound queries.
Live Chat
Be there when your community need you most by responding instantly with Orlo’s live chat feature.
Orlo Insights
Combine the power of Social Listening, Media Monitoring and AI, developed with the Public Sector in mind.
Scheduling Tools
Use the content calendar to plan ahead and schedule social media posts at peak times to boost engagement.
Social Archiving
Archive social media posts with ease, archiving is built in to the Orlo platform as standard.
