AI is officially here to stay, with Gartner predicting that 80% of public sector leaders will be using AI agents for routine decisions by 2028. However, your AI is only ever as good as the data sitting behind it, and right now, that data is sitting in silos.

In this session from Orlo’s product team, we’ll be diving into the future of public sector communications to explore why joining the dots matters more than ever. We’ll discuss how unifying your data – from complaints and casework to surveys and social media, – gives you a truly holistic view of your community. With social cohesion now a national priority, comms teams find themselves firmly on the frontline. We’ll show how bringing this data into one actionable view gives you the vital context needed to detect early tensions, tackle misinformation, and accurately gauge community sentiment.

What you’ll get from this session:

Understand how breaking down silos and connecting data across the public sector gives you an unparalleled 360-degree view of your community, allowing you to move beyond simply listening and start taking meaningful action.

Discover the power of natural language querying and learn how you can ask your data questions in plain English to get evidence-based answers instantly, saving you hours of dashboard building.

Get a glimpse into ‘Synthetic Citizen’, a forward-looking view on predictive AI and how modelling a community or place can allow you to test reactions and strategies before you hit send.