Orlo’s Police Community Forum 2026

Each year, we host our Police Community Forum to bring together comms professionals from forces across the UK to discuss best practice, current sector challenges and the latest developments in the Orlo platform, which can help you address some of your common pain points.

The focus for the 2026 forum will be trust and confidence. With recent survey data showing public trust and confidence in UK policing have dropped significantly over the past decade, and with high-profile scandals and the public’s perception of police visibility as influencing factors in this drop, we know that these are key challenges for the forces we work with.

We’ll be joined once again by Patrick Robins, NPCC DPC Social Media Lead, and colleagues from across our policing customer base to bring you a jam-packed agenda which will include learnings and best practice sessions from other forces, as well as a product update and open-floor Q&A with Hardeep Johal, CTO at Orlo.

This year’s forum will be held at the College of Policing, near Coventry, on Monday, 9th March 2026, 10 AM – 4 PM. You’ll have an opportunity to meet with colleagues from across the UK, catch up with Orlo’s Head of Emergency Services, Sophie Kelly, and chat with your new Customer Success Manager, Tom-Henry Jones.

Each year, we host our Police Community Forum to bring together comms professionals from forces across the UK to discuss best practice, current sector challenges and the latest developments in the Orlo platform, which can help you address some of your common pain points.

The focus for the 2026 forum will be trust and confidence. With recent survey data showing public trust and confidence in UK policing have dropped significantly over the past decade, and with high-profile scandals and the public’s perception of police visibility as influencing factors in this drop, we know that these are key challenges for the forces we work with.

We’ll be joined once again by Patrick Robins, NPCC DPC Social Media Lead, and colleagues from across our policing customer base to bring you a jam-packed agenda which will include learnings and best practice sessions from other forces, as well as a product update and open-floor Q&A with Hardeep Johal, CTO at Orlo.

This year’s forum will be held at the College of Policing, near Coventry, on Monday, 9th March 2026, 10 AM – 4 PM. You’ll have an opportunity to meet with colleagues from across the UK, catch up with Orlo’s Head of Emergency Services, Sophie Kelly, and chat with your new Customer Success Manager, Tom-Henry Jones.

Agenda:

• Merseyside Police – Social Media in a Crisis: A deep-dive into the Force’s powerful use of social media to deliver proactive, empathetic and timely responses to the 2024 Southport incident
• Police Service of Northern Ireland – The Ballymena Riots: Narrative control vs. viral misinformation
• Thames Valley Police – Session details coming soon
• Rosie Knight, Head of Value Delivery at Orlo – Incident Social Media Communication and Listening Analysis