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Working in public sector, understanding the needs, wants and priorities of your citizens and residents is crucial to the effective planning, prioritisation and delivery of services.

However, the traditional methods of gathering Community Intelligence – public surveys, consultations and forums – often suffer from the same problems of unreliability, high cost and low engagement and only then from a noisy, unrepresentative minority.

There is a better way to inform your decision making, maximise your budget and shape strategies based on real-time community insight.

Platforms that integration with Orlo including Facebook, WhatsApp, X and Nextdoor

Whether you simply want to listen, understand and act on the conversations that you’re part of within your Orlo Inbox or want greater visibility on your unknown unknowns across a whole range of sources, we’ve got you covered. We’ve partnered with LexisNexis to give you access to over 2.5 million sources including online news sites, blogs and forums, as well as print media, using Orlo Insights.

But that’s not all…

How trusted your organisation is: Our unique Trust Indicator, inspired by research from Harvard Business School and based on a unique algorithm, provides an overall Trust score as well as identifying the main drivers of trust and distrust
Real-time feedback on your policies to support planning, drive your engagement strategies and prevent potential crises
Key themes and trends by target demographic to understand what matters most and identify which communities are engaging or not