Trusted by city and county governments, law enforcement agencies, and public sector teams across the US.
Publish, schedule, and monitor social media across all your city departments from one unified dashboard.
Automatically capture and preserve every social media interaction to meet New York FOIL compliance.
Built-in workflows ensure your team follows approved processes and retention policies.
If your archiving tool relies on a lagging integration or periodic API export from your SMMP, any sync gap is a gap in your legal record. Edited posts, deleted public comments, and direct messages are the most commonly missed records.
Third-party exports and manual processes rarely capture the timestamps, platform identifiers, and edit histories that Texas courts and public audits require. A screenshot or simple CSV export is not a compliant state record.
Running two separate platforms means managing two distinct vendor contracts, onboarding staff onto two sets of logins, managing double the support relationships, and duplicating your team’s training burden.
Under New York FOIL compliance, a failure to produce complete, unedited public records upon request can trigger severe litigation costs, attorney fee awards, and formal complaints to the Office of the Attorney General.
We understand that staying compliant is essential for the public sector, which is why Orlo includes social media archiving as standard.
Capture direct, indirect and inferred feedback. So you can listen to all of your community.
Understand what’s happening within your sector and how you compare at a glance.
Listen to and understand the needs of your community with social media listening.
Interpret your data and create impactful reports that show the value of your work.
Plan, create, approve, schedule and manage all of your campaigns in one place.
Use our content creation tools to publish engaging, relevant and timely content.
Monitor, respond to, and amplify your reviews to understand what matters most to your community.
Ensure your most vital updates get in front of the right people, at the right time, for greater reach, clicks and engagement.
Increase team capacity, save your agents’ time and decrease cost-to-serve by reducing 50% of inbound queries.
Be there when your community need you most by responding instantly with Orlo’s live chat feature.
Combine the power of Social Listening, Media Monitoring and AI, developed with the Public Sector in mind.
Use the content calendar to plan ahead and schedule social media posts at peak times to boost engagement.
Archive social media posts with ease, archiving is built in to the Orlo platform as standard.
Orlo integrates with a range of social media platforms & business software so you have everything you need in one place.
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Join 400+ public sector organisations already building trust with Orlo.
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