Orlo integrates with Microsoft Dynamics 365
Improve efficiency by integrating Microsoft Dynamics 365 with Orlo
Enhance your tech stack with Microsoft Dynamics 365
What if you could enhance your tech stack by combining two powerful systems, bringing together social media insights and the rich data held within your CRM? Well, you can! Orlo’s deep integration for Microsoft Dynamics 365 helps your team to be more efficient and gives your employees back the time to focus on what really matters – providing a great citizen experience.
Whether it’s sales, marketing, or customer service, the key differentiator of the future is experience. With Orlo’s integration for Dynamics 365, you can quickly get a view of all the key customer information from across the business, without switching screens. With this added context, employees are empowered to provide the best experience possible.
Combine your data records
By combining all of your data in one system and creating a single, unified view, you can remove siloed data and ensure all agents are working from the same contact record. Reduce the chance of human error and improve audit trails with real-time updates directly from Orlo.
Integrate Microsoft Dynamics 365 with ease
With our deep, seamless integration, setting up the Orlo for Microsoft Dynamics 365 app is simple. Easily configure the setup to suit your business needs and only see the data fields that matter to you and your agents.
Enrich your social data
Orlo can push social messages into Dynamics 365, democratising your organisation’s data and breaking down silos. Creating a real-time view of enriched social data is made simple too, using Microsoft’s Power BI tool.
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Trusted across the public sector
Carolyne M.
Digital Team Leader
“Orlo gets my vote!”
As a customer service tool it is fantastic and we found it invaluable for emergencies such as weather, to get the team on message for getting crucial information out quickly.
31 reviews (4.4 out of 5)
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