Social media management tools for public sector
Built exclusively for public sector teams, Orlo helps you manage every channel, schedule posts at the right time, understand your community and demonstrate real impact, all from one platform.
Built for the public sector
We’re proud to be trusted by 400+ public sector organisations from emergency services, to local and central government, housing and healthcare, to education and travel and transport.
Why traditional social media tools don’t work for public sector organisations
Generic platforms are built for private sector marketing they’re built to drive sales, grow brand awareness and generate leads. Public sector teams have an entirely different set of responsibilities. You are managing community trust, responding to residents at scale, staying compliant with data regulations and demonstrating accountability to elected members and the public. A tool built for retail or hospitality simply cannot serve those needs.
Orlo is the only community engagement platform built exclusively for the public sector combining social media management, social media listening, customer service, sentiment analysis and trust measurement in one place, with the compliance credentials and sector understanding to match.
See Orlo in action
No commitment required. Just 30 minutes.
Here’s what to expect:
Simplify social media management and save time
Managing endless content across multiple social media accounts, multiple users and evergrowing channels is no longer a challenge. With Orlo, create, collaborate, approve, audit, and schedule all your social content and conversations from one platform. Drive time and cost efficiencies in your social media processes while keeping a consistent tone of voice across all channels.
Create social content that improves outcomes
Increase impressions, reach and engagement across your community. Proactively schedule content using our Content Calendar and builtin heatmap to ensure you select the best time to post for maximum impact. Respond to in-the-moment, evolving situations by effortlessly posting across all of your accounts from one place and overcome writer’s block with our AI content generator, powered by ChatGPT, to ensure you get your message across.
Measure your social media impact
Orlo’s powerful analytics paint a clear picture of which campaigns are resonating with your community and helping you to achieve objectives like uptake of services, crisis communication and change management. Our benchmarking tool allows you to compare your performance against your public sector peers to give you a thorough understanding of how you’re performing.
Need to know more about public sector social media benchmarking?
Engagement rates for the public sector
Make data driven decisions
Every day a billion conversations take place online, Orlo’s Social Listening and AIpowered Insights tools help you cut through the noise and reach the information that matters. By identifying themes, influencers and detractors and key drivers of trust you can tailor your future communications to ensure you reach your target demographics, meet your strategic goals and actively manage your reputation.
Easily connect all of your social media platforms
Orlo integrates with a range of social media platforms & business software so you have everything you need in one place.
Secure as standard
As public sector specialists you can rest assured your data is in safe hands.
- UK Based Servers
- ISO27001
- Cyber Essentials Plus
- GDPR Compliant
- CCS Supplier
“Working with over 400 public sector , we are committed to ensuring our software is secure, compliant and that we hold the appropriate credentials approved by the government”
Hardeep Johal
Orlo, Chief Technology Officer
“To ensure appropriate cyber security controls are in place and reduce cyber security risks in supply chains, the government has required suppliers to hold Cyber Essentials & Cyber Essentials Plus…This PPN applies to all Central Government Departments, Executive Agencies and Non-Departmental Public Bodies”
Everything your team needs to engage, listen and respond
Surveys
Capture direct, indirect and inferred feedback. So you can listen to all of your community.
Benchmarking
Understand what’s happening within your sector and how you compare at a glance.
Social Listening
Listen to and understand the needs of your community with social media listening.
Analytics
Interpret your data and create impactful reports that show the value of your work.
Content Calendar
Plan, create, approve, schedule and manage all of your campaigns in one place.
Content Creation
Use our content creation tools to publish engaging, relevant and timely content.
Reviews
Monitor, respond to, and amplify your reviews to understand what matters most to your community.
Post Boosting
Ensure your most vital updates get in front of the right people, at the right time, for greater reach, clicks and engagement.
Chatbot
Increase team capacity, save your agents’ time and decrease cost-to-serve by reducing 50% of inbound queries.
Live Chat
Be there when your community need you most by responding instantly with Orlo’s live chat feature.
Orlo Insights
Combine the power of Social Listening, Media Monitoring and AI, developed with the Public Sector in mind.
Scheduling Tools
Use the content calendar to plan ahead and schedule social media posts at peak times to boost engagement.
Social Archiving
Archive social media posts with ease, archiving is built in to the Orlo platform as standard.
Free guides to boost your community engagement
Orlo provides a whole host of resources to make sure our customers are at the top of their game when it comes to using our platform for community engagement. Our guides, webinars, tools and blogs all contain useful insights on how to get the most out of the Orlo platform and level up your community engagement.
Don’t miss out – stay in the know.
Inspiring thought-leadership content
Exciting product announcements
Upcoming webinars and events
Don’t miss out – stay in the know.
Inspiring thought-leadership content
Exciting product announcements
Upcoming webinars and events
