Social Media Archiving
If you use social media as a way to engage your community as a local government or state agency, then you’ll know that effective social media archiving isn’t just a nice-to-have but a regulatory necessity. The good news is, with Orlo, social archive is not an add-on or additional cost; it’s table stakes.
Built for local government
We’re proud to be trusted by more than 400 public sector organizations.
Total peace of mind
With all social media posts, comments, and interactions subject to public record under the Freedom of Information Act (FOIA), ensuring you have a complete social archiving process should be considered business as usual. Orlo makes the process simple so you can keep doing what you do best—serving your community.
- Automatic collection and unlimited storage of social media content, engagements, and metadata for all your social networks.
- Alerting for key themes, out-of-policy content, and other key engagements.
- Unlimited storage of content to ensure compliance with retention periods defined by your state and local retention policies.
- Simple and advanced search options for all types of content and engagements.
- Gather and export content as needed with ease.
Save time, improve efficiency
Historically, social archive products have served as an insurance policy. But why purchase a policy that you hope never to use?
With Orlo you can consolidate your archive with your social media management and community engagement platforms… save money and increase efficiency with a single platform. By automating the process of social media archiving via our social media platform APIs you can eliminate any need for a manual process, saving time, boosting efficiency and removing any margin for error.
Everything you need, effortlessly
Should the need arise and you are required to share any of your records, the last thing you need is a delay accessing your information. Orlo’s system allows you to access any of your archives, from any time frame, in just a few simple clicks.
- Simple and advanced search and export tools for content, user, campaign, keyword, and more.
- Theme and policy exception alerts.
- Real-time capture of all assets, including video.
- Enable access to any user with Orlo’s unlimited user model with robust rights and permissions.
- Support to back you up in a pinch! Most agencies rarely need to pull social data so Orlo’s team is always here to help.
Schedule a demo
Here’s what to expect:
Why is social archiving important?
Social media archiving is essential for organizations across the United States because it ensures compliance, protects legal risk, and preserves a verifiable record of every digital interaction. With federal and state regulations such as FOIA, the Public Records Act, and SEC/FINRA requirements, public sector bodies and regulated industries must be able to produce accurate, time-stamped archives of posts, comments, messages, and deleted content. A reliable social media archiving solution provides full transparency, strengthens accountability, and safeguards your organization during audits, investigations, and litigation. Beyond compliance, archiving also supports better decision-making by giving teams long-term insight into citizen conversations, customer behavior, and engagement trends, making it a critical part of any modern US digital communications strategy.
Orlo products and features
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Analytics
Interpret your data and create impactful reports that show the value of your work.
Content Calendar
Plan, create, approve, schedule and manage all of your campaigns in one place.
Content Creation
Use our content creation tools to publish engaging, relevant and timely content.
Reviews
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Post Boosting
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Chatbot
Increase team capacity, save your agents’ time and decrease cost-to-serve by reducing 50% of inbound queries.
Live Chat
Be there when your community need you most by responding instantly with Orlo’s live chat feature.
Orlo Insights
Combine the power of Social Listening, Media Monitoring and AI, developed with the Public Sector in mind.
Scheduling Tools
Use the content calendar to plan ahead and schedule social media posts at peak times to boost engagement.
Social Archiving
Archive social media posts with ease, archiving is built in to the Orlo platform as standard.
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