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Past Webinars

Beyond the Numbers: Social Media Benchmarking for Strategic Impact in Local Government

Watch on demand

How social has changed storytelling – or has it?

Watch on demand

Empowering Resident Voices: Evidence-based decision making

How can social media intelligence help public sector organisations to create safer communities?

Understanding the needs of your community to help guide policy and influence strategic decisions.

How can understanding the voice of your community help inform your comms strategy and approach to social media?

Harness the power of Nextdoor to deflect demand, drive engagement and build trust

Public Sector Approach to Community Engagement 2023 – the results

Lessons from the third sector: Spend smarter and make every penny count

The Public Sector Approach to Digital Engagement 2022 – the results

Introducing our AI-powered Chatbot

How to unify customer service & marketing for winning CX

How decentralising your social media can help you go viral

How Britvic approach brand advocacy & engagement

Social Media Management: How to do more with less in 2021

How to create compelling content… on a budget

A view from the Public Sector

The Omnichannel Contact Centre – from aspiration to reality

Why early adopters will thrive in the current climate

Adapting & thriving in this new environment

Lessons learned from the ultimate crisis

Mastering Social Media for Public Sector Recruitment Success

Don’t miss out – stay in the know.

Inspiring thought-leadership content

Exciting product announcements

Upcoming webinars and events

Don’t miss out – stay in the know.

Inspiring thought-leadership content

Exciting product announcements

Upcoming webinars and events