The UK’s number one social media management platform
We’re passionate about connecting public & third sector organisations with the communities they serve via digital channel
30%
increase in engagement year on year
42%
increase in followers
144%
increase in reach
Customer Service
26.5%
chatbot deflection rate
13%
reduction in response times
26%
digital channel shift
Secure as standard
Over 300 customers, including 2/3rds of UK Policing, over 100 Local Authorities and many Central Government bodies, trust Orlo with to keep their data safe, and it’s one of our top priorities. Find out all about the processes we have in place to keep everything under lock and key.
Why Orlo
What sets us apart from the rest?
Social CX suite
Lots of solutions out there claim to bring digital communication teams together, but Orlo is the only platform purpose built with the needs of marketing, comms and customer service professionals in mind from day one.
Give a sh*t
More than just one of our company values, our customer success team – and all of our Orlonians – really do give a sh*t about helping our customers to successfully build communities through brilliant conversations.
Born in Brum!
Though we boast many global brands as clients we’re just as proud to be born and bred in blighty! Our team, including Customer Success and Support are UK based, so they’re around at the times when you need them most.
Our values
We are bold.
We’re proud to be different and have the bravery to be bold at every opportunity, pushing the boundaries together.
We are curious.
Continually learning, growing and evolving each day – we stay curious and challenge each other.
We graft.
Our passion drives us to work hard. We put in the graft to get the job done to the best of our abilities.
We give a sh*t.
We believe in showing care and respect to the people we work with every day, always turning up prepared for anything.
We are genuine.
We’re a down to earth bunch and we believe being human is key to the great relationships we form with our community.
Carolyne M.
Digital Team Leader
“Orlo gets my vote!”
As a customer service tool it is fantastic and we found it invaluable for emergencies such as bad weather, to get the team on message for getting crucial information out quickly.
31 reviews (4.4 out of 5)
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